إدارة المعرفة و علاقتها بتحقيق تميز أداء مؤسسات رعاية المسنين و المساندة الاجتماعية المدركة لهم

الملخص EN

is Studying the relationship between Knowledge management and both of achieving the Excellence performance of the elderly care institutions and perceived social support for them, Explain the effect of knowledge management on both achieving the Excellence of the performance of the institutions for the care of the elderly and the perceived social support for them.

The study tools ncluded: the general data form, questionnaire of Knowledge management, questionnaire of Excellence performance of the elderly care institutions and questionnaire of perceived social support The research was applied on a sample of the employees in elderly care institutions which reached (44) employe, and anther sample of the elderly residing in these institutions which reached (72) elderly, in Gharbia Governorate.

Which selected in Coincidence purpose way.

The research followed the analytical descriptive method.

The most important result: There was a positive correlation relationship with statistically significant between knowledge management and each of achieving excellence in the performance of institutions for the care of the elderly and social support perceived to them at the level of significance 0.01, also found a statistically significant effect of knowledge management on both achieving the excellence of the performance of institutions for the care of the elderly and social support perceived to them at the level of significance 0.01 and 0.01.

Research Recommendations: Activating knowledge management practices in their dimensions, as well as distinguishing performance in the institutions for the care of the elderly at a level that ensures the improvement of perceived social support.

 Key words knowledge management, excellence of the performance, social support and the institutions for the care of the elderly