أثر المرونة التنظيمية على تفعيل سلوكيات المواطنة التنظيمية : دراسة حالة مدبغة الهضاب العليا بالجلفة- الجزائر

الملخص EN

The current study aims to know the effect of organizational flexibility on enabling organizational citizenship behaviors through a case study of the high plateaus tannery in Djelfa, and the quantitative approach was relied on by specifying a sample size and which is estimated by (84) by relying on the Herbert Arken equation, and the questionnaire tool was used and distributed On the employees of the institution, the study concluded to a set of results, the most important one is the existence of a high level of realization of both organizational flexibility and citizenship behaviors of workers in the tannery of the high plateaus, as it was shown through the results of multiple regression that there is an impact relationship between each dimension of organizational flexibility (official, complexity and centralization) to activate organizational citizenship behaviors among workers in the tannery of the high plateaus by the province of Djelfa