العوامل المؤثرة على استخدام البنوك الإلكترونية من طرف زبائن البنوك الجزائرية : دراسة تجريبية

الملخص EN

This paper aims to identify contextual factors wish influence the use of e-banking systems by Algerian banks customer’s.

In this purpose, we have used the “Technology acceptance model”.

This latest supposes that the use of e-banking systems is affected by the intention of use, which in turn is affected by the attitude towards use.

Furthermore, attitude towards use is influenced by both Perceived ease of use and Perceived usefulness.

Thus, a quantitative study has been conducted – using Structural equation modelling – on a sample of 326 Algerian banks customer’s.

At the end, the results have confirmed all hypotheses.