إدارة الأزمات السياحية باستخدام التنقيب في البيانات : دراسة مقارنة بين دول الشرق الأوسط

الملخص EN

The paper aims to use Data Envelopment Analysis (DEA) as an early warning system to diagnose tourism crises in the Middle East countries and discover the most important treatments for these crises according to the proposed research model.

The primary data were collected from the United Nations databases about the indicators of the Middle East countries as an intentional sample, and these data were analyzed by applying DEA macros and a Solver tool in Microsoft Excel 2016.

The paper concludes that nine countries in the Middle East are (from worst to bad - Palestine, Lebanon, Iraq, Iran, Kuwait, Egypt, Cyprus, Oman and Jordan) suffering from a tourist crisis in the near future.

The paper suggests that all treatments provided should be adopted according to the DEA in the proposed research model.