معوقات تحسين أداء الموارد البشرية من وجهة نظرها : دراسة حالة الموارد البشرية العاملة بالمؤسسة الوطنية لتوزيع الكهرباء و الغاز بميلة

الملخص EN

In this research, we discussed one of the most important issues in the field of human resource management in the institutions, which is the subject of improving the human resources performance, which is a great challenge for them.

We have divided the research into three main areas: The first one to highlight the fact that human resource performance has improved, and the various steps of this process.

The second axis we devoted to talk about the obstacles that hinder the improvement of the human resources performance, where we divided the obstacles to the source of human resources, and other sources of institutions.

The third axis includes a field study of the reality of the human resources performance improvement and its obstacles at the Mila Electricity and Gas Distribution Corporation, as a projection of the two former axes on the ground.

At the end of the research, we found that there are constraints on the jobs and working conditions in the study sample institution, especially the weakness of the incentive system and the lack of means and possibilities.

This requires the intervention of officials to remedy the situation before it is too late.