أثر إدارة الأداء البشري على سلوك المواطنة التنظيمية : دراسة استطلاعية للعاملين في الصندوق الوطني للتأمينات الاجتماعية ولاية النعامة

الملخص EN

The purpose of this study is to investigate the effect of the performance management system on organizational citizenship behavior among individuals working in the National Social Insurance Fund in the state of Naama.

We were select 95 numbers of employees as sample by using simple random sampling.

Primary data were collect through standard questionnaire.

For analyzing data, we applied SPSS 19.

The study found that the respondents' perceptions of the level of application of performance management were average according to the study standards.

And employees enjoy a moderate degree of citizenship behavior, and that the performance management system in all its dimensions affects organizational citizenship behavior.