نماذج و تجارب تطبيق إدارة الجودة الشاملة في الجامعات

الملخص EN

TQM is one of the important approaches to achieving these objectives, especially after the great success achieved by this administrative approach in the industrial and business sectors.

The interest in using it in various fields has become very strong and it is strongly recommended to apply it in educational institutions.

The evaluation of higher education is an integral part of the process.

The actual experience of many countries has confirmed the great importance that TQM plays in improving the performance of institutions by obtaining better quality education and graduating students who are able to play their role better in the service of the community.