تشخيص مدى توافر أبعاد المقدرات الجوهرية في المنظمات الفندقية : دراسة استطلاعية لآراء عدد من مديري فنادق الخمسة نجوم في إقليم كوردستان-العراق

الملخص EN

The study with the subject of core competencies and aimed at diagnosing the availability of the core capabilities in the hotel organization the number of five stars hotels in the governorates of Erbil, Duhok, Sulaymaniyah in Kurdistan Region of Iraq was selected as a sample for the study of field work.

The study sample included 50 Directed and heads of a division and units for the a divisions and units for the lists hotels total of 61 questionnaires were distributed, of which 54 were retuned.

The questionnaires was adopted after verifying its validity and stability as a main tool for collecting field data.

The data were analyzed using repetitive distribution.

Percentage ratios.

arithmetic and standard deviations.

The study found set conclusions and suggestions related to the problem of the study