تحديد أهم العوامل المؤثرة على واقع الخدمات المقدمة باستعمال أسلوب التحليل العاملي

الملخص EN

Services are defined as any official business issued by the various state institutions, including ministries, bodies, municipal councils, police stations, courts, etc.

, a service forwhich the state does not always receive money.

In this research, data on the reality of theservices provided was analyzed to study the most important factors affecting the realityof a few The services provided by using the global analysis on the statistical program(spss-20) and a preliminary descriptive study was conducted of the indicators of thisphenomenon through a questionnaire distributed by electronic communication in additionto manual distribution to some of the students of the College of Administration andEconomics / University of Baghdad and the year 2018 with a sample size equal to (110)questionnaires and it was found that one of the most important factors affecting the state'snegligence and lack of interest, as well as the lack of demands from citizens to provideand improve important services.