تأثير الذكاء العاطفي و أنماط إدارة الصراع في خصائص عملية صنع القرارات الاستراتيجية : دراسة تطبيقية في عينة من مديريات وزارة الكهرباء العراقية

الملخص EN

The study aims to determine the effect of emotional intelligence and conflict management styles on characteristics of strategic decision-making process (SDMP).

The conceptual framework and hypotheses of this study were built based upon three variables.

A governmental sector in Iraq was used as an applied for testing the hypotheses of this study.

The questionnaire method was used to collect data from a sample of 237 managers.

The results showed that the positive effect of social awareness, relationship management and collaborating style on procedural rationality, comprehensiveness and behavioral integration.

Also the study showed that the positive effect of self-awareness on intuition, And a positive effect of competing and avoiding styles on political behavior in (SDMP).

Based on the results obtained it has been proposed a number of Recommendations.