قياس و تحليل عناصر جودة المنتج : دراسة تطبيقية في معمل الأعمدة بادوش

الملخص EN

The research aimed to determined the important elements that controlling in the quality level in goods & services .

consequently, necessary the focus on these elements that contribute in achievement levels of the high quality effectively .

these elements representative by : design quality , conformance quality , the abilities , & customer service .

the question of research is : does the personnel have sufficient idea about the elements of quality in plant under research .

the research depend on following hypothesis : that determination & understanding the elements of quality properly will contribute in enhanced the level of products quality considerable in field under research .

the research used the checklist as a main tool for collect the data required in order to test the hypothesis .

the outstanding of conclusion is the level of understanding & consciousness the working personnel about elements of quality is good .

so , the suggestion is necessary support & attainment the increasing of understanding & consciousness level in field under study for quality elements.