واقع إدارة الجودة الشاملة بالمؤسسة العمومية الاقتصادية الجزائرية : دراسة ميدانية بمؤسسة ALFAPIP-عنابة الجزائر

الملخص EN

The aim of this study is to reveal the reality of TQM at the level of our public economic institutions of industrial nature, which is a philosophy of modern administrative thought adopted in order to maintain the continuity of the institution and enhance its competitive position within the business environment of staying strong, As a threat to the organizational stability of the institution, so we decided to look at the theoretical bases and the basic principles of TQM, while trying to shed light on how quality is adopted and managed within our public industrial establishments