أهمية إدارة الجودة الشاملة في التعليم العالي

الملخص EN

The educational institutions at different levels of service, the result of education and the number of human cadres needed by society in all areas of life, and the need for quality of these products do not exceed the need for quality in any other field; because educational outputs are an input in all traditional production sectors, The current issue is the most important issue in education, because there are many problems in the educational system because of the very serious challenges that have arisen from the great changes that have taken place in the world, which necessitated the creation of new world systems based on science and technological development.

It is imperative to improve and improve education through the application of modern administrative methods that have proven to be efficient in achieving a university performance that meets the ambition of quality management.

The importance of the current research is important.

The present research aims to provide a conceptual framework for total quality management in higher education.

The researchers reached several conclusions, including: - TQM is an appropriate framework for coordinating all aspects of administrative and academic work at the higher education level Among the recommendations recommended by the researchers are: - To spread the culture of quality among all employees in institutions of higher education.