إدارة الجودة الشاملة في التعليم العالي : مفاهيم-مؤشرات قياسها

الملخص EN

The aim of this paper is to try to shed light on the concepts and mechanisms of the application of TQM in the university education institutions and their measurement indicators, in light of the challenges that they face as a result of the global changes that depend on science and technology development.

And work within them to reach the quality of the product