معوقات الاتصال التنظيمي و دورها في مقاومة العاملين لعملية التغيير التنظيمي : دراسة ميدانية بمديرية السياحة و الصناعة التقليدية بأم البواقي

الملخص EN

The study aimed to uncover the role of organizational communication impediments in workers' resistance to the process of organizational change in the Tourism Directorate in Oum El-Bouaghi.

The study was based on the descriptive approach, and the data were collected using a questionnaire.

It was distributed through a survey of all the institution’s 32 employees.

The study reached conclusions that: The organizational communication obstacles, especially the (organizational and social) obstacles have a major role in hindering the change process (structural change, and the qualitative change of individuals), and it also works to motivate workers to resist and increase Its severity, which results in failure in the change project.