دور تطبيقات الذكاء الاصطناعي في تحسين جودة الخدمة التعليمة : دراسة استطلاعية لآراء عينة من العاملين في جامعة الفرات الأوسط التقنية

الملخص EN

This research amis to highlight the role that artificial intelligence applications play in improving the quality of educational service in educational institutions affiliated to the Al-Furat Al-Awsat Technical University (Engineering Technical College, Al-Musayyib Technical Institute), according to the implementation of the research hypotheses and the objectives of the research.

A questionnaire form was prepared consisting of three axes, the first discussion The demographic distribution of the sample and the second axis include the dimensions of artificial intelligence.

The third included the dimensions of educational service quality, as the five-point Likert scale was used to measure the research variables.

The spss program in data analysis, and the researcher was able to reach a set of results, the most important of which was that the process of using artificial intelligence applications in the education sector makes the educational process more rapid, accurate, efficient and high flexibility in communication between the university and its teaching staff as well as between the teacher and the student, especially in times of crisis he is experiencing Iraq also recommended the need for universities to pay attention to the use of applications Modern technology in the field of education that makes the learner more responsive than the traditional methods used.