تقييم جودة توزيع الماء الصالح للشرب باستعمال بعض أداوات الجودة : دراسة حالة : مديرية ماء الديوانية

الملخص EN

The research aims to identify the obstacles facing the Diwaniyah Water Directorate in producing And distribution drinking water using quality tools and thus improving the services provided by it.

The case study method was used to study the reality of the work of the Diwaniyah Water Directorate, the first responsible for supplying potable water to the citizens of Qadisiyah Governorate, Data were collected through the survey questionnaire, personal interviews, records and documents, personal observation.

Check lists were used in the stages of potable water production and distribution, which are (raw water source and filtering project, the main water tanker stage, the branch line stage) For water, and finally the administration) which works on studying the existing problems in depth and improving the quality of the production process, identifying the strengths and weaknesses of each of the above mentioned stag.

The research reached the possibility of applying quality tools, including the checklist in addressing problems and finding solutions to them in the research sample (Diwaniyah Water Directorate), where it was found that the gap arrangement for the four main areas is (55%) in the field of raw water source and the filtering project, and (47%) In the field of the main water carrier lines, (44%) in the field of branch lines, and lastly (28%) in the field of administration, and that the gap rate for the four fields is (44%) and is considered an indicator of low quality in the work of the Diwaniyah Water Directorate.

Among the most important recommendations is the need to adopt quality management in the work of the Diwaniyah Water Directorate and checklists to reach the required quality and coordinate with the Ministry of Water Resources to ensure the release of the sufficient water quota for the operation of water projects in the governorate and to coordinate with the Ministry of Electricity with the need to supply the project with electric current continuously without interruptions and work by the Directorate Diwaniyah water to pay attention to generators, provide fuel and oils in the event of power outages, develop emergency plans in the event of power outages, especially during peak times of use in the summer season, adopt proactive maintenance at work, provide modern operating mechanisms in the work of projects, main and subsidiary networks of water, and lay iron networks to prevent The arrival of the shinplan plant to the raw drawing stations and the elimination of violations on drinking water conveyance networks.