أثر نظم تخطيط موارد المنشأة في رفع كفاءة أداء البنوك التجارية المصرية : دراسة تطبيقية

الملخص EN

It came search attempt by researchers to study the impact of enterprise resource planning systems in raising efficiency of Egyptian commercial banks' performance, as the banking sector is a leading sector in the use of modern technology because of its vital role in the national economy.

The study sought to identify the relationship between the level of using planning systems resources established and the efficiency of Egyptian commercial banks' performance.

The study found that there is a positive relationship between the use of enterprise resource planning systems and facility resources between the efficiency of performance in the Egyptian commercial banks, and there is a strong correlation between the planning systems of the entity's resources and balanced performance of customer satisfaction and efficiency of operations inside of the processes of education, growth and performance of financial Egyptian commercial banks.

The researchers put a set of recommendations for the need to implement the planning system established resources in Egyptian banks in all departments to work more efficiently and effectively, the pursuit of senior management to strategic programs application that helps to raise the banking business efficiency.