أثر الدعم التنظيمي المدرك في تعزيز التعلم غير الرسمي في مكان العمل : دراسة استطلاعية في قسم و شعب ضمان الجودة في رئاسة وكليات جامعة الموصل

الملخص EN

The current research aims to explore the influential relationships of the dimensions of perceived organizational support in types of informal learning in the workplace.

The research problem was represented by several questions, including is the provision of organizational support by a University administration and its perception by the individuals researched related to their accreditation of informal learning? The research adopted the descriptive and analytical approach, the field of study was the University of Mosul.

And the study population was represented by the departments and divisions of quality assurance in the presidency and Collages of the University of Mosul.

The study was applied to a sample of (85) individuals, represented by all the officials and employees of quality assurance in the department and divisions of the presidency and f Collages of the University of Mosul.

The questionnaire was the main tool in collecting data, and to analyze and process the data, many statistical methods and tools were used, and the most prominent results of the research was that increasing interest in the organizational support provided by the researched University will contribute to increasing informal learning.

And research recommended a necessity the need to enhance the informal learning process by providing material and moral rewards, which are important methods to support the learning process, whose effects are evident on the level of performance so that individuals have an incentive to extract their potential energies and skills and use them at work.