دور التخطيط الاستراتيجي في أداء الموارد البشرية في البنوك الفلسطينية : دراسة حالة بنك القدس في المحافظات الجنوبية

الملخص EN

The aim of the research was to test the role of strategic planning on the performance of human resources in Palestinian banks.

Study the case of Al Quds Bank in the southern governorates.

The descriptive analytical approach was used through the application of the comprehensive inventory method.

90 questionnaires are valid for analysis with a recovery rate of 75% .

The study concluded with a number of results: The variables affecting the efficiency of human resources are: The interest and support of the top management for strategic planning, strategic analysis of the internal and external environments, the existence of the strategic plan.

And that the variables affecting the effectiveness of human resources are: The strategic analysis of the internal and external environments, the existence of the strategic plan, and that the variables affecting creativity Human resources are: Having the strategic plan.

The study recommended a number of recommendations: The necessity of senior management keenness to transform its weaknesses into strength, in addition to urging employees to help the bank in solving problems.