أثر عناصر الإدارة الالكترونية في تحقيق جودة المعلومات InfOqual : دراسة وصفية تحليلية في مديرية مرور محافظة نينوى

الملخص EN

The current research aims to highlight the role that the elements of electronic management practiced in the various sections of traffic systems affect in achieving quality in the information provided by those systems.

By relying on the descriptive and analytical approach to extracting, interpreting and analyzing results according to the deductive approach that begins with interpretation from the general to the specific By designing a questionnaire as a tool in measuring that relationship.

The research included 153 questionnaire forms that were distributed to employees in the Nineveh Traffic Directorate out of a total population of 947, and the sample that represented it included the above number to ensure a true representation of the community, in order to reach the real goal of the research.

The research found that the greatest impact of electronic management is on fact-based quality because the facts require relying on the statistics that are available in the Traffic Directorate as a basis for the creation and development of its activity to keep pace with the increase in demand for the traffic services it provides.

The current research recommended that organizations are moving rapidly towards electronic management, which requires taking the elements presented by the research as the necessary infrastructure to achieve quality in information.

The current research is an applied theoretical research that depends on analyzing attitudes towards two relatively recent variables (electronic management and its effect on the quality of information) and in their application in an organization in which studies are conducted (Traffic Directorate) and this is a scientific addition in the field of management science, its interpretation and analysis.