أثر الدفع الالكتروني في تطوير الخدمة التأمينية : بحث تطبيقي في شركة التأمين العراقية العامة

الملخص EN

The results of the research are important in the role played by the application of the electronic payment system to achieve the objectives of the company and enable it to keep pace with the international companies using this technology in the future.

The results contribute to the advancement of the Iraqi general insurance company and enhance the awareness of the company and its employees, And the implications of clear on the procedures for payment of installments and compensation, and the availability of the electronic payment system of the advantages and effects on the Iraqi general insurance company to shorten many procedures and overcome many of the difficulties.

The research found a number of conclusions, the most important of which were: The ence of significant differences between the opinions of the employees of the Iraqi General Insurance Company and the opinions of the insured public about the role of the electronic payment system in the development of the insurance service, ie their opinions are one, This shows that the employees of the insurance company and the insured public agree that the electronic payment system has a role in the development of insurance service.

Finally, the researcher presented a number of recommendations.

The most important of these recommendations is the need for the Iraqi General Insurance Company to adopt the electronic payment system for the purpose of improving and developing the insurance service and achieving the satisfaction of its current and prospective customers to gain competitive advantage and leadership in this field.