أثر المناخ التنظيمي في أداء موظفي الموارد البشرية في شركات التأمين الأردنية

الملخص EN

The present study aimed to measure the impact of the organizational climate on the performance of human resources employees in Jordanian insurance companies.

The study adopted the descriptive and analytical method to deal with and classify data by designing a questionnaire prepared for the purpose of collecting data from employees and testing hypotheses.

It was analyzed using statistical methods by the SPSS program, by treating it according to tests that achieve the purpose of the study.

The study population consisted of all workers in the human resources departments of the Jordanian insurance companies, which numbered (23) insurance companies, according to information issued by the Jordanian Federation of Insurance Companies (2019).

As for the study sample, it is the employees of the human resources department in the Jordanian insurance companies.

As the number of employees reached (172) male and female employees.

The results showed a statistically significant effect of the organizational climate (organizational structure, rewards, leadership style, participation of workers in decision-making, effective communication) on the performance of human resources (quality of work, amount of work performed, innovation, knowledge of work requirements) in Jordanian insurance companies.

Some recommendations were drawn up in the study, including increasing attention to human elements in the organization in question, giving their training process utmost importance, and working on analyzing their training needs continuously and according to objective grounds.