دور استخدام نظام تخطيط و إدارة الموارد ERP على تطبيق و تحسين إجراءات العمل : دراسة حالة مركز النيل للأبحاث التقنية

الملخص EN

This study aims to verify that "Enterprise Resource Planning "ERP systems fulfill the requirements of quality and excellence and help to find processes and procedures of high quality that can be measured and improved continuously, and that the implementation of the ERP system (or computerization of processes) helps in the success in applying and improving business procedures.

Consequently, it helps in the success in applying standard systems in quality and distinction, and we also aim to verify that the organizational culture is one of the most important challenges facing projects of applying standard systems.

The study is exploratory quantitative single case study.

It was carried out at the Nile Center for Technical Research.

This study relied on the methodology of quantitative and qualitative analysis as the most appropriate methodologies for conducting such a study and therefore its suitability to the nature of the problem.

and a questionnaire and interviews were used to collect information and verify the hypotheses and achieve the results of this study.

With number of (50)employees and number of (40) employees participated in completing the questionnaire in the different organization levels.

the study verified the main assumptions and confirmed that the use of “ERP system” fulfills all the requirements of good and distinguished systems and is considered, and that the ERP system It is considered an effective methodology that enables the institution to plan, manage and control its resources and achieve its vision and strategic goals, and that it supports and helps in implementing standards and standards in quality and excellence, and the study recommended the importance of applying the "planning and management of resources" system and attention to improving and disseminating organizational culture and caring for institutional leaders For application projects Standard systems