أثر تكنولوجيا المعلومات و الاتصالات على تحقيق الميزة التنافسية في البنوك الإسلامية بالعاصمة صنعاء

الملخص EN

This study aimed to measure the impact of information technology on achieving competitive advantage in Islamic Banks in the capital city of Sana'a.

To achieve its objectives, the study depended on the questionnaire as the main tool for data collection.

The sample of the study consisted of (287) participants, male and female employees, and was drawn using simple random sampling technique.

The data was analyzed by using the Statistical Packages for Social Sciences (SPSS) program.

The study used the descriptive analytical method to answer its questions and to test its hypotheses.

The results of the statistical analysis showed the existence of a positive impact for information technology dimensions and communications on competitive advantage.

Hence, wherever the banks under study tend towards adopting information technology dimensions, the opportunity of achieving competitive advantage has increased.

Depending on the study findings, it has been recommended that Islamic banks in the capital city Sana'a to continue keeping up with all new development in information technology and communications with all its dimensions, as well as supporting all what leads to achieve the competitive advantage in these banks