الرأي العام العربي و الأداء الحكومي في مجال الخدمات الأساسية.

الملخص EN

This paper presents public opinion trends in the Arab region towards government performance in providing basic services, through the 2019/2020 Arab Index data issued by the Arab Center for Research and Policy Studies.

It focuses on reviewing the Arab public opinion trends towards government performance in public policies and basic services; and comparing them with previous Arab Index data.

In addition, it highlights the relationship between government performance evaluation and government trust, and how public services are assessed among the priorities of the Arab region's citizens.

Finally, the paper briefly concludes with some insights on how Arab public opinion trends towards public health services and government trust affects the behaviour of citizens during the Covid-19 pandemic.