التمكين الإداري و أثره على تحسين جودة الخدمة العمومية : دراسة تحليلية لأراء عينة من العاملين في مستشفي بوفاريك بالبليدة

الملخص EN

This study came to find out the impact of administrative empowerment in improving the quality of public service in Boufarik Hospital in Blida.

Data and Information related to the research were collected through the design of a questionnaire and distributed to a sample of 85 individuals.

Through the use of several statistical methods, the most important results of the study were the existence of a positive correlation and a significant effect of administrative empowerment on improving the quality of health service.

The study also included a number of important recommendations that encourage the establishment of empowerment and support its role in improving the quality of health service to a greater extent.