تطور تطبيق المؤسسات الجزائرية لنظام إدارة الجودة أيزو 9001 للفترة (1993-2018)‎ : دراسة مقارنة مع الدول العربية، الأفريقية و المتطورة

الملخص EN

Algerian companies seek to achieve excellence, by improving the quality of their goods and services; Therefore, we aim through this study to identify the concept of quality, and to identify the quality management system ISO9001:inssuance 2015, also to analysis the evolution of number of Algerian enterprises that have earned ISO certification during the period (1993-2018); then, compares them with other Arab, African and developed countries.

The study proved that Algeria is classified among the weak countries in terms of the number of institutions that have the ISO 9001 certificate.