تكنولوجيا المعلومات و الاتصالات و أثرها على تطوير الخدمات السياحية : دراسة حالة عينة من الوكالات السياحية بولاية الجزائر

الملخص EN

Information and communication technology has witnessed rapid developments that have affected various aspects of human life, economic, social and cultural, as the tourism sector is one of the most important economic sectors affected by this technology, which has become an imperative for the political sector, and a fundamental factor based on it.

Political institutions in their dealings.

The research was aimed at identifying the extent to which tourism enterprises use ICT and their impact on improving their services.

We conducted a field study of a sample of 30 tourism agencies in Algiers, by distributing a questionnaire of 13 questions to the management of these agencies.

Communications and development of tourism agency services.