متطلبات تطبيق منهجية ستة سيجما كآلية لتحسين جودة التعليم العالي في الجزائر

الملخص EN

This study aims to study the possibility of applying the Six Sigma methodology in higher education institutions and improving the quality of their services.

Hence, it was imperative for university institutions to harmonize contemporary concepts to ensure the quality of higher education and improve administrative and academic programs and student performance, considering that Six Sigma is one of the most important contemporary approaches to managing Quality Assurance This research came in order to identify what Six Sigma is, its methodology and its implications for achieving quality in higher education, highlighting the most important means and strategies that can be followed in this field, with an emphasis on the importance of its successful application and its harmonization and consistency with the requirements of the current era, which should appear in Educational outcomes, on the basis of which the quality of higher education can be determined.