تمكين اختصاصي المعلومات و دوره في تحقيق الجودة الشاملة بالمكتبات الجامعية الجزائرية : دراسة ميدانية بمكتبة جامعة الحاج لخضر-باتنة1

الملخص EN

The interest in the information specialist's work environment has become among modern library and information challenges, above all in the era of changes related to scientific, technological, organizational and behavioral aspects.

Thus, the interest in developing the acquisition of information specialist's aptitudes has become a central matter, on the one hand, for library science institutes and departments, and, on the other hand, for the different types of libraries.

Our study dealt with this context attempting to identify the information specialist's role and contribution in realizing total quality in the Algerian university libraries through a field study led at Hadj Lakhdar University Library – Batna 1 -.

The results showed that developing the information specialist's aptitudes was a fundamental condition and a first step towards the achievement of total quality.

The results also emphasized the fact that university libraries could not realize total quality in the ence of administrative, psychological and technical information specialist's aptitudes.