واقع تبني المسؤولية الاجتماعية في المؤسسة الخدمية : دراسة ميدانية لعينة من وكالات السياحة و الأسفار بورقلة

الملخص EN

This study aims to recognize the reality of social responsibility in a range of travel and tourism agencies Ouargla, using descriptive fit it for purposes of study.

The study was conducted on a sample of 40 key functions managers single tourist agencies and 33 printable form is retrieved for analysis.

Where we have hired a number of statistical tests to validate the hypotheses using statistical programme Spss20.

The study reached a set of results from the most important key positions in institutions managers under consideration have a grasp of the concept of social responsibility, as well as the directors of major functions in borkolh travel and tourism agencies are paying attention to the legal dimension, followed by the ethical dimension and the economic dimension, then charity dimension as field study demonstrated that the institutions studied adopts all the dimensions of social responsibility.