المواصفة القياسية العالمية لأنظمة إدارة الجودة ISO 9001 كمدخل لتحسين الأداء الاقتصادي للمؤسسات الصناعية : دراسة حالة الشركة الإفريقية للزجاج Africaver بجيجل

الملخص EN

This study aimed to analyze the mechanisms of improving the economic performance in the industrial enterprises under the application of the ISO 9001 issued by the (ISO) Organization, In order to achieve this goal, general concepts have been reviewed about the ISO 9001, and also indicators of economic performance evaluation, and testing this in the field Through reviewing the annual reports of activity at the level of the Africaver, which is working to improve its economic performance using the ISO 9001 for quality management, the latter has had a positive impact on some of the economic performance indicators.

This study found these results to the most important of which is a relative decrease in production costs and improve the overall productivity of the factors of production after ISO 9001 implementation by enterprises, except for the profitability index which recorded a deficit during the study period.