تأثير تسيير الكفاءات البشرية على جودة الخدمات الصحية المقدمة بالمؤسسات الاستشفائية : دراسة حالة المؤسسة العمومية الاستشفائية "شعبان حمدون" بمغنية

الملخص EN

This study aims to try to identify the level of application of human competency management in hospital institutions in Algeria and the extent of its contribution to improving the quality of health services provided.

the SPSS program, and the study found that the level of application of human competency management in general is low, in addition to a strong correlation between the management of human competencies and the quality of health services, and a positive impact of the dimensions of human competency management (recruitment of competencies, competency development, competency assessment) on the quality of health services provided.