الإعلام الالكتروني و دوره في تفعيل مراحل إدارة الأزمات : دراسة استطلاعية لآراء عينة من العاملين في المديرية العامة للجوازات في محافظة نينوى

الملخص EN

The current research aims to identify the reality of the work of the researched directorate and the extent of its dependence on electronic media in the implementation of its work in an effective and efficient way and overcome them for the various crises facing it, as the researcher sought to study the opinions of a sample of workers amounting to (28) employees in the mentioned directoratein order to stand on The actual reality experienced by the aforementioned directorate, as it relied in its analysis of its data on statistical analysis using the statistical program (SPSS), and its most important results were the presence of a significant significance effect for electronic media in the stages of crisis management, while the research concluded many proposals Work on choosing the appropriate emergency plans and activating the appropriate electronic media networks by promoting digital work.