قياس محددات الإحباط الإداري و علاقتها بالمتغيرات الديموغرافية لدى الموظفات الإداريات بجامعة الباحة

الملخص EN

The aim of this study is to recognize measuring determinants of administrative frustration (Psychology-Organizational-outside atmosphere) all that and its relation to the demographic changes to the administrative employees in al-Baha university.

to achieve goals of this study, a descriptive analytical method is used as a survey is being distributed on a slide of employees (143) administrative staff in al-Baha University), SPSS is the issued as data processor.

the study has led to the following results : -individuals of this slide are all agree that there is a frustration reaches the medium level, the determinants or reasons are psychological which takes the first level then the organizational determinants.

outside atmosphere took the less percentage when it comes to administrative frustration due to the administrators’ point of view in the university.

-there is no statistical evidence relation at the point (0.05) between determinants and the admin frustration degree when it comes to demographic factors (age, marital status, qualification, years of experience and the administrative level) -the researcher found out that there is a strong direct relation between administrative frustration and both psychological and organizational determinants due to the admin staff of the university.

-another direct relation but in medium level between administrative frustration and determinants of outside atmosphere due to the point of view of the admin staff in the university.

due to the above results the researches recommended the following suggestions