إدارة الصراع وفق نموذج توماس : دراسة استطلاعية في دائرة مدينة الطب في بغداد

الملخص EN

The health institution is considered one of the most important institutionsas it deals directly with human, saving lives improving their health.

This researchderives its importance from the subject that it deals with: " the management of theconflict " witch is considered an important article against decreasing the level ofperformance of medical staff bring by conflict, resulting in decreasing the medicalservices produced to the society in a way or another.

This research test the "techniques of the management of the conflict according Thomas model" that areused by the medical staff & the result was that the cooperation & the avoidancetechniques are the most used