واقع رضا المرضى حول جودة الخدمات الاستشفائية في المستشفيات العمومية الفرنسية في ظل آلية التسعير على أساس الأنشطة

الملخص EN

2016-2017-2018We aim through this article to present the mechanism of financing public hospitals in France, which is pricing on the basis of activities, which aims to create an incentive for managers of public hospitals to improve the quality of their services by activating competition between this type of organization.

We also seek to highlight the reflection of this mechanism on the extent of improving the quality of hospital practices by analyzing the results of measuring patient satisfaction about the quality of services provided in French public hospitals during the years 2016-2017-2018.