تأثير خصائص المنتجات الغذائية على تحقيق الحماية للمستهلك : دراسة ميدانية على عينة من مستهلكي المنتجات الغذائية بمدينة الجلفة

الملخص EN

This study aims to know the impact of the characteristics of food products through dimensions (packaging, standards and specifications, warranty, labeling or identification) in achieving consumer protection.

where a field study was conducted using the questionnaire tool and distributed to a sample of consumers in Djelfa, their number was 340 individuals.

after analyzing the results of the questionnaire using the statistical program SPSS, we found a statistically significant effect, between the characteristics of products and consumer protection, where the identification factor (marking) was the most influential, while the guarantee factor was the least influential, while the study recommended that more efforts should be made by institutions and the state, to educate consumers and inform them of their rights towards the institutions they deal with.