نظام الجودة الشاملة كآلية لتحسين تنافسية الجامعات

الملخص EN

The quality in higher education has been the focus of attention of governments, especially with the increasing intensity of global competition.

indeed, most countries have turned to the development of higher education institutions in response to a number of challenges that led to the investment in knowledge and scientific research in addition to the dependence of economic competition in global markets on the capacity of human knowledge resources to product.

therefore, the leaders resorted to applying new policies in universities in order to enable the research system to work effectively in the light of scientific objectives to ensure the quality of higher education.

thus, the objective of this study is to review the strategic requirements for the application of total quality and to clarify the importance and advantages of adopting international total quality in higher education institutions in order to achieve the competitiveness of universities.