أثر تكنولوجيا المعلومات والاتصال في دعم الذكاء التنافسي بالمؤسسات المصرفية: دراسة ميدانية على عينة من البنوك التجارية بمدينة الجلفة

الملخص EN

This study dealt with the subject of the impact of information and communication technologies on supporting competitive intelligence in several banks in the city of Djelfa-Algeria represented by five commercial banks, four of them were public and the other was private.

a questionnaire was distributed to a sample of (46) employees-out of a population of (83), and the results confirmed high level of use of information and communication technologies as well as competitive intelligence in the commercial banks.

a statistically significant positive correlation at a p-value (α≤ 0.05) was depicted between information and communication technologies and competitive intelligence.

the results from the multiple linear regression test showed as well that there was a positive, statistically significant, impact of communication networks on competitive intelligence in the commercial Banks.