دور الواتس آب في تعزيز العلاقات الاجتماعية خلال جائحة كورونا : دراسة ميدانية على عينة من مواطني الدول العربية

الملخص EN

The role of WhatsApp in strengthening social relations during Coronavirus Pandemic (COVID-19)A field study on a sample of citizens of Arab countriesDr.

AFAF ABDULLAH AHMED ISMAIL - Associate Professor of JournalismMember of the faculty at Jazan University (Department of Journalism and Media), Saudi ArabiaThe University of Holy Quran and Islamic Sciences (Department of Journalism and Publication), SudanUndoubtedly WhatsApp application has occupied a great position among all family members in the Arab countries who wish to communicate with friends, family and relatives, know their news, learn about the daily details in the lives of their friends in general, and especially during Coronavirus Pandemic (COVID-19).

Opinions about the use of WhatsApp differed between supporters and opponents of that, as some believed that the use of the WhatsApp application had led to introversion and isolation and had a negative impact on social relations.

On the contrary, some others argue that this application has enabled the expansion of social relations during undoubtedly because it has led to bridging distances and helped to achieve cohesion and improve relations in general in most societies.

The girl researcher used the descriptive approach of the survey method for its suitability for this type of studies, a random sample in the community by making a questionnaire by selecting a random sample of citizens of Arab countries through a questionnaire in order to obtain their opinions with the aim of describing the main motives for individuals to use WhatsApp during undoubtedly and the negative and positive consequences.

The study concluded a set of conclusions, including that the study showed that 57% of the respondents use WhatsApp, and that women use WhatsApp more, as it appeared at a rate of 90%.

The study also indicated that 55% of respondents agreed that using the WhatsApp application reduces voice communication with others.

The study showed that 85% of respondents agreed that WhatsApp is a positive thing during undoubtedly.

The study demonstrated that 62% of respondents agreed that WhatsApp is a good way to form friendships during Coronavirus Pandemic (COVID-19).