الزامية الخدمة ما بعد البيع في ضوء قانون حماية المستهلك و قمع الغش

الملخص EN

The legislator was not satisfied with stipulating the obligatory guarantee, but rather he created a mechanism to ensure that the consumer fulfills his desires from the product even outside the warranty period, and at the end of his role through the after sales service.

By imposing on the service provider the obligation to repair and maintain within article 16 of the consumer protection and fraud suppression law, and regulated by executive decree 21-244 specifying the conditions and modalities for providing post-sale service of goods.

And in the event of breach of this obligation, the owner is subject to penalties.