المعوقات التي تواجه الوحدات الاجتماعية في تحقيق عدالة خدمات الرعاية الاجتماعية في ضوء التحول الرقمي

الملخص EN

The study has aimed to identify the obstacles facing social units in achieving the social care services justice in the light of digital transformation.

this study belongs to descriptive-analytical studies, and it relies on the method of social survey of sample of social care programs and services provided by the urban social units (6 units) in Fayoum center, and their number is 367 random, stratified individuals, where the general framework of the survey reached (8359).

collecting data, the researcher has relied on a questionnaire form “to identify the obstacles facing social units in achieving social care services justice in the light of digital transformation”.

the study concludes that there are obstacles due to the unit, others due to the beneficiaries, and obstacles due to the technological structure of the unit, hindering the achievement of the social care services justice in the light of digital transformation.