تشخيص واقع قرارات عمليات الخدمة في المصارف: مصرف الرافدين-فرع تكريت انموذجا

الملخص EN

The current study aimed to identify the reality of the service operations decisions of Rafidain bank / Tikrit branch and in order to achieve this goal, the research relied on the analytical descriptive approach and resolution as a key tool for data collection.

the study found that the researched bank was efficient in making service operations decisions.

in addition, the researched bank has a higher interest in human resources planning and design decisions than other decisions..