دور الذكاء الوجداني في العلاقة بين التنمر في مكان العمل و مردوداته السلوكية السلبية: بالتطبيق على مستشفيات جامعة أسيوط

الملخص EN

This study came to investigate the role of Emotional Intelligence as a moderator variable in the relationship between Workplace Bullying and its Negative Behavioral Outcomes; Withdrawal Behaviors and aggressive behavior for a sample of (346) nurses in Assiut University Hospitals.

The study was based on analytical descriptive methodology.

A questionnaire was designed to gather primary data for the study, and its validity and reliability were verified.

The results of this study indicated that there was a positive significant effect of Workplace Bullying on both withdrawal behaviors (psychological, physical) and aggressive behavior (inside work, outside work).

Moreover, there is a negative significant effect of Emotional Intelligence (moderator variable) in the relationship between Workplace Bullying and both psychological Withdrawal Behaviors and aggressive behavior inside the work.