سلوكيات القيادة الخادمة و أثرها في بناء رأس المال الاجتماعي المنظمي : دراسة ميدانية في الجامعات الخاصة الأردنية في العاصمة

الملخص EN

The aim of this study is to determine the impact of the behaviors of servant leadership on building the organizational social capital among the employees of private Jordanian universities in the capital of Jordan.

To achieve the study aim, a questionnaire has been developed and distributed to the study sample.

The total number of the distributed questionnaires were (317), only (252) were used for statistical analysis, that represent (79.5%) of total sample.

The study reached to several results, the most important are as the following: The level of the practice of servant leadership behavior in Jordanian private universities in the capital Amman appeared in a medium level with an average equal to (3.41).

The level of availability of the dimensions of organizational social capital came to average of (3.10), also there is a statistical significant impact of servant leadership behaviors on all dimensions of organizational social capital, in addition, it explained (58.3%) of the variation in the all dimensions of organizational social capital, but both dimensions servant first and emotional care have no statistical significant effect on the organizational social capital.

The study recommends that the university should communicate its vision with employees, also they should be given emotional care, and be on the top priority of the university attention.

The university should focus on creating value for society by linking the objectives and goals of the university with the service of the local community.

The study also recommends that high attention should be givin for organizational social capital, and its perception dimension in particular, in order to understand and explain the behaviors of relations network among employees.