La protection juridique des clients du secteur Hôtelier

الملخص EN

The customer of the hotel sector is generally subject, within the framework of the principle of contractual freedom, to complex situations which sometimes lead us to a formal equality far from the requirements of justice and equity.

this is due to the difference in the contractual centers of interest between the two parties, the service provider and the client.

we therefore find a strong part which is the service provider and a weak part which is the customer.

the information already constitutes a contribution to compose this weakness of the customer since one owes him sufficient information to conclude the contract of service in particular when it is about the hotel activity.

thus civil and commercial laws and the principle of authority will no longer suffice today, in the light of the technological progress that has prevailed in the field of services, to govern relations between consumers and professionals.