دور تكنولوجيا المعلومات في دعم إدارة المعرفة

الملخص EN

Modern organizations work in the middle of dynamic environment and development in various fields of social, economic, political spheres, technology and information.

That created complex problems and this affects its performance level and the quality of the services that provide.

This has forced the organizations to accumulate these successive changes and address various challenges through the mobilization of all self - resources and build knowledge -driven strategies.

Information technology plays an essential role in knowledge management by producing, disseminating and disseminating the necessary information and consulting it in time of need.

Information technology systems that provide support and attribution to knowledge management processes are: Knowledge work systems.

artificial intelligence, knowledge base systems and social participation systems.