الدور المعدل للدعم الاجتماعي و النفسي في العلاقة بين الأنماط القيادية و أداء العاملين في المستشفيات الخاصة الأردنية

الملخص EN

The study aimed to measure the impact of leadership styles (transformational leadership, participatory leadership and ethical leadership) on the performance of employee in its dimensions (accuracy, quantity, quality of work performed) with the presence and absence of social and psychological support in Jordanian private hospitals within Amman city , The study was applied to general managers and their deputies, department heads and their deputies.

The study used the descriptive analytical approach to collect data and test hypotheses.

The study population represented all Jordanian private hospitals in Amman(42), while the sample consisted of(5)hospital which were selected according the employees number, the sample was (302) individuals,(281) questionnaires were retrieved that valid for statistical analysis, and two tools were used in the study, The questionnaire, the interview,.

Leadership and job performance are a very strong direct relationship, and enhancing employees knowledge that commitment Implementing tasks with high quality leads to moving forward in achieving competitive advantage, and the need to enhance the creativity and innovation ability of employees to reach problem solving and the presence of disparity in commitment to the application of quality standards., and in hospitals, work is constantly being done to improve job performance, but it needs to develop and more accuracy in some hospitals, based on the individual performance of employees, Among the results, the administrative method used affects the amount of work significantly, to achieve the strategic goals.

In light of the results, the study recommends the necessity of having a specific leadership style in private hospitals, to develop the performance of workers, in relation to the accuracy of productive work, the quantity of productive work, and the quality of productive work, to raise the level of workers' performance, given that some leadership styles (transformational and participatory) give confidence employees and stimulate their productivity.

And the need to secure social and psychological support for workers in private hospitals, given the repercussions of the current Corona pandemic, employees' access to social and psychological support helps increase their productivity at work, and in the social and psychological support provided in hospitals through data analysis.

In addition to the need to adapt the social and psychological support directed to workers in private hospitals because of its great importance in developing the performance of workers in private hospitals, as the results of social and psychological support proved a significant impact on the performance of workers, and a very strong correlation.